Hi all, just wanted to share some of my pretty distasteful encounters and experiences with some of Apple's service officers.
To date, I'm aware that there are 2 Apple stores in Singapore that offer servicing of the iPod and Macs. One is in Wheelock and one is in the Cineleisure Mall. Of the 2, I'd have to say that the one at Wheelock just SUCKS BIG TIME. Think I'm being too harsh? Well, try talking to the service personnel there then. They are SNOBBY and just plain UNPLEASANT to deal with. They talk to me like I'm some lower life form beyond their notice and that I should be honored that those Higher Beings deign to speak to a Lowly One such as lil' ol' me. The one at Cineleisure however was nice enough. They were polite, understanding and were just helpful. Now that's what I call service.
I suppose what started the rant is this: The problem with Apple is that although their technology is good and award winning, their policies and service just plainly leaves much to be desired. So, although Apple might have left a lousy impression on me, there is no doubt in my mind, that if Apple does release another iPod, I WILL get it.
I guess that's what's meant by a cult following.
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